Last Updated: January 27, 2025
- Introduction Welcome to Waveloom ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our AI workflow orchestration platform, website (waveloom.dev), and related services (collectively, the "Services").
1.1 Service Nature
Waveloom is an AI development platform that:
- Provides visual workflow builder (Waves) for complex AI automation
- Offers focused tools (Ripples) for quick AI tasks like chat, image generation, and audio processing
- Enables simple linear automation (Currents) for straightforward AI workflows
- Facilitates access to leading AI services (OpenAI, Anthropic, ElevenLabs, etc.)
- Does not directly operate AI models (except for specific cases like Whisper CPP)
- Stores and serves generated content through our CDN
- Manages API access and credentials securely on users' behalf with end-to-end encryption, never storing them in plaintext
1.2 Early Access Status
The Services are currently in "Early Access" status, which means:
- The product is actively under development and incomplete
- Certain features are marked as "coming soon" and unavailable
- Features may be added, modified, or removed without notice
- The platform may experience interruptions or changes
- User feedback and bug reports are actively incorporated
- Pricing and credit systems may be adjusted
- No guarantee of specific feature availability timelines
1.3 Data Processing and Storage Regarding your data:
- We DO NOT save or use any user data by default
- We DO NOT monitor or analyze workflow content
- We act solely as a data processor for transmission
- Exception: If you explicitly enable "save conversations" in Ripples, we will store conversation history
- You can delete saved conversations at any time
- All other data processing is temporary and transient
2. Acceptable Use
2.1 Prohibited Uses
You explicitly agree NOT to use the Services to:
- Generate, create, or distribute content that infringes on intellectual property rights, including copyrights, trademarks, or patents
- Create deepfakes, impersonations, or misleading content without clear disclosure
- Generate hate speech, discriminatory content, or harmful misinformation
- Create content that promotes violence, illegal activities, or harassment
- Develop autonomous weapons systems or military applications
- Generate spam, scams, or fraudulent content
- Create pornographic, adult, or sexually explicit content
- Circumvent security measures or access unauthorized data
- Violate any applicable laws, regulations, or third-party rights
2.2 Content Responsibility
- You are solely responsible for all content generated through our Services
- We do not pre-screen or monitor content generated through the Services
- We reserve the right to remove any content that violates these Terms
- You indemnify us against any claims arising from your use of the Services
3. Account Terms
3.1 Account Creation
To use our Services, you must:
- Create an account with accurate information
- Maintain the security of your account credentials
- Promptly update any changes to your information
- Be at least 18 years old or have guardian consent
3.2 Account Security
You are responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your credentials
- Notifying us immediately of any unauthorized use
4. Service Terms
4.1 Third-Party Services
- We integrate with third-party AI service providers
- Each third-party service is subject to its own terms and conditions
- We do not control or operate the underlying AI models
- Service availability depends on third-party providers
- We may change, add, or remove third-party integrations
- Performance and results depend on third-party services
4.2 Service Disclaimer
- Services are provided "AS IS" without warranties
- We do not guarantee accuracy of AI-generated content
- We are not liable for decisions made using our Services
- We do not review or verify AI-generated content
4.3 Limitation of Liability
We are not liable for:
- Misuse of AI-generated content
- Copyright or intellectual property disputes
- Accuracy or appropriateness of generated content
- Consequential damages from using our Services
- Service interruptions or data loss
- Third-party claims related to your use of the Services
4.4 Early Access Limitations You acknowledge and agree that:
- The Services are in active development
- Features marked "coming soon" are not guaranteed
- System stability may vary during development
- Documentation may be incomplete or outdated
- Support response times may vary
- The platform may undergo significant changes
4.5 Indemnification
You agree to indemnify and hold us harmless from:
- Claims arising from your use of the Services
- Violations of these Terms or applicable laws
- Content generated through your account
- Intellectual property infringement claims
- Misuse of AI capabilities
5. Payment Terms
5.1 Pricing and Credits
We use a credit-based pricing system:
- Credit prices and packages are listed on our website
- Credits are NON-REFUNDABLE without exception
- Credits must be used within 12 months of purchase
- We may change pricing with notice
- Early Access pricing may be adjusted post-launch
5.2 Refund Policy
Due to the nature of AI services and immediate credit availability:
- All purchases are final and non-refundable
- No refunds will be issued for unused credits
- No refunds for service interruptions
- No refunds for feature availability changes
- No refunds for unsatisfactory AI outputs
5.3 Billing
- Credits must be purchased in advance
- We charge through our payment processor
- Failed payments may result in service interruption
- Recurring payments may be available for some plans
6. Intellectual Property
6.1 Generated Content
- You retain rights to content you generate through the Services
- You warrant that your use of the Services will not infringe on third-party rights
- You are responsible for ensuring you have necessary rights to input content
- We make no claims to ownership of AI-generated outputs
6.2 License Restrictions
You may not:
- Reverse engineer or attempt to extract our AI models
- Use our Services to train competing AI models
- Scrape or bulk collect AI-generated content
- Resell or redistribute AI capabilities without authorization
7. AI-Specific Terms
7.1 Model Behavior
- AI models may produce unexpected or biased outputs
- We do not guarantee specific outputs or results
- Models may be updated or changed without notice
- Performance may vary based on inputs and context
7.2 Usage Monitoring
- We monitor Service usage for abuse prevention
- Suspicious activity may result in account suspension
- We may report illegal activities to authorities
- We maintain audit logs of Service usage
8. Compliance Requirements
8.1 User Obligations
You must:
- Comply with all applicable AI regulations
- Implement appropriate content moderation
- Maintain records of AI usage as required by law
- Disclose AI-generated content where required
- Obtain necessary consents for data processing
8.2 Export Controls
- Services may be subject to AI export controls
- Users must comply with export regulations
- Certain countries may be restricted from access
- Users warrant compliance with trade restrictions
9. Termination
We reserve the right to:
- Terminate accounts for Terms violations
- Suspend services without prior notice
- Remove content that violates these Terms
- Report illegal activities to authorities
- Retain data as required by law
10. Changes to Terms
- We may update these Terms at any time
- Continued use constitutes acceptance
- Material changes will be notified
- Current Terms always available on website
11. Contact Information
For questions about these Terms, contact:
- Email: hello@waveloom.dev
- Website: waveloom.dev
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by United States law. For users in the European Union, the mandatory consumer protection laws of their country of residence shall also apply.
12.2 Dispute Resolution
If a dispute arises between you and Waveloom:
- We will first try to resolve it informally through discussion within 30 days
- If informal resolution fails, the dispute will be resolved through binding arbitration
- The arbitration will be conducted:
- Online
- In English
- Through a mutually agreed arbitration service
- On an individual basis (no class actions)
Note: When Waveloom completes its business registration, we will update this section to reference specific state jurisdiction.